There are a number of accessible online supports for using ComPay. You'll find these in the Main Menu under 'Support'.
ComPay Clue Card
ComPay has created a Clue Card which has the answers to many common questions asked regarding the ComPay system. It has some easy, step-by-step instructions on how to perform the basic tasks.
To access this resource, click on the ‘ComPay Clue Card’ title located under the ‘Support’ menu from the Main Menu on the left hand side of the ComPay Application. The Clue Card will open up in Adobe Acrobat.
ComPay user guide
1-Stop has created this User Guide to help you use ComPay. It is free to download from our website.
Contact 1-Stop
If you need support or have any questions regarding this application, you can contact the 1-Stop Helpdesk. Click on ‘Contact 1-Stop’ located under the ‘Support’ menu from the Main Menu on the left hand side of the ComPay application. You can then enter a subject and a message. Once you have entered the details, click on ‘Send’ to send this message.
Invite company
You can invite your business partners to share ComPay’s transaction efficiency and time savings.
Go to the ‘Support’ link in the Main Menu. Choose ‘Invite Company’. A form will appear. Once you’ve added the recipient’s email address, written your message and clicked ‘Submit’, an email will be sent to that person with links to registration and to the 1-Stop sales team.