Quick Reference
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Go-live: 14th April
- Access to DPW Fremantle VBS will be shut off between 10:00am to 13:00 AWST
- SRO Process: Remains the same as today. More than 24 containers should go on the SRO.
- Key Change: Containers can only be booked after they have been discharged (Status is 'Ready' in the Container List) and past First Availability Date.
Go-live and access
When does OptiBook go live?
OptiBook goes live on Tuesday, 14 April. Up until then, you’ll continue booking as you do today. From the 14th, slots will need to be secured the OptiBook way – via valid containers in the container list.
Do I have to wait till the 14th to add my containers?
No, you can add your containers now. When you login on the 14th, and beyond, they will still be there for you to add.
Will a PDF with step-by-step instructions be provided?
There is already an Optibook guide available via the Help Desk - https://help.onestop.co/hc/en-us. To access the Optibook content ensure you are signed in (check in the top right-hand corner). And then, click on Product Help. If you have any issues, please contact support.
Slot drops and booking window
Slot drops will remain as per previous schedule, dropping at 9am AWST.
Booking rules
How do I secure slots?
To secure slots, first upload your container list. When a container is Status “ready”, this means that container can be slotted. To slot a ready container, simply select the container via the checkbox, select “Book” and then follow the booking steps. For more information, please refer to the video content and help guides provided.
Does the booking screen live update?
The page will refresh overtime, however for up to date container information there is a “refresh” icon at the top of the screen.
Do I need a container number to book?
- Imports: Yes. Containers must be in Ready status.
- Exports: Yes. Containers must be in Ready status.
What does “Ready” mean?
“Ready” means the container is available to book.
- For imports, this means the container is known to the terminal and discharged, and is past the first available date.
- For exports, the container is only Ready if the PRA is in the system.
If the container isn’t Ready, can I still book it?
No. If a container is not Ready, you won’t be able to secure a booking.
Does a container need to be discharged to confirm it on a slot?
Yes. There must be a yard location for the container and “ready”.
Can I book containers on hold?
Yes, but you’re responsible for managing the hold before pickup.
Can I book multiple containers at once?
Yes. You can select multiple containers from the Container List and assign them individually in the same booking session.
Are duplicate container numbers allowed?
No. Duplicates are automatically blocked from being added to the container list.
Do I have to monitor containers from the container list page?
No. You can add your containers prior to being ready to book, and use the “Notify Me” feature.
If a container is uploaded by one carrier then reassigned to another, what happens?
Same as now. Contact DPW to assist you to identify which carrier has assigned the container.
What is the limit of the container list page?
You can add up to 500 containers to the container list page
There is currently an SRO cut-off. Will this affect the allocation of containers to the Container List?
The cutoff for uploading containers will not change and will still exist.
Would DPW Fremantle still allow pick up of import containers once in the Terminal stack (and has a "ready" status) before the advertised FFD?
Yes. If a stack is ready before the first free date, the terminal will update the first availability date. Once updated, the container will move to ready status, allowing it to be collected before the original free date.
If containers are going on the SRO, do we NOT add them to the container list?
No, you do not need to add containers to the container list if they are going onto the SRO. You can add them if you were doing so previously for your own tracking, but it’s not required.
How does this affect Redline containers - vessel to truck?
There will be no change to the redline process as we encourage collection as soon as they are on ground. Slots can be booked from the pool, and if not available, a slot can be allocated due to the time-sensitive nature of the cargo.
Will drop off containers need to be PRA'd before you can book a slot?
Yes. You will need to PRA an export container before it will be ready.
Manifesting
Is manifesting changing?
No, the core process is the same.
Storage and fees
When does storage start?
No change, same as the current process.
System and support
Can the terminal still allocate slots if needed?
Yes. Contact the terminal as per usual.
Will the total slots per zone increase with OptiBook?
Not at this point in time.
What if container details aren’t yet in 1-Stop (e.g. vessel delay)?
You can still upload. Details will auto-update when the terminal sends them.