Note that only the Master Administrator or the Administrator can cancel an invoice.
To cancel an invoice click on 'Invoicing' then 'Outstanding Invoices'. The screen will display Payable Invoices (invoices you have been sent to pay) and Receivable Invoices (invoices you have sent to other parties for payment).
You can only cancel an invoice that has been generated by your organisation.
To cancel an invoice, select 'Cancel'.
A note must be entered to explain the reason for the invoice cancellation.
An email will be generated and sent to the invoice recipient informing them that the invoice has been cancelled.