ERA0084Error codes and rejection messages
Below is a list off error codes and rejection messages that you will receive after lodging a PRA. Each error describes the location of the error, the cause and possible solutions for you to correct the error.
ERA0009
|
Rejection Message |
Load UNLOCODE not supplied |
|---|---|
|
Error Location |
Load Port |
|
Causes |
The Load port (UN Location Code) has not been specified in your PRA or is invalid |
|
How to Correct |
Confirm the correct Load Port for the terminal you are sending the PRA to and resubmit the PRA with the correct code |
ERA0011
|
Rejection Message |
Lloyds number not supplied |
|---|---|
|
Error Location |
Vessel Details |
|
Causes |
You have not provided the Lloyds number for the selected vessel |
|
How to Correct |
Confirm the correct Lloyds number for the vessel your container is being loaded on and resubmit the PRA with the Lloyds number |
ERA0012
|
Rejection Message |
Lloyds and Voyage Number Combination not found for Loading Terminal |
|---|---|
|
Error Location |
Loading Terminal |
|
Causes |
Your PRA has been submitted to the incorrect loading terminal. |
|
How to Correct |
Check the vessel schedule in OneStop Gateway or with the shipping line. Confirm that you have selected the correct terminal for this vessel. If not, correct the Loading Terminal Code and resubmit. |
ERA0013
|
Rejection Message |
Voyage number not supplied |
|---|---|
|
Error Location |
Vessel Details (Voyage Number) |
|
Causes |
You have not supplied the voyage number for the vessel you have chosen |
|
How to Correct |
Add the missing information and resubmit the PRA |
ERA0014
|
Rejection Message |
Voyage number not defined |
|---|---|
|
Error Location |
Loading Terminal |
|
Causes |
Your PRA has been submitted to the incorrect loading terminal. |
|
How to Correct |
Check the vessel schedule in the OneStop Gateway or with the shipping line. Check that you have selected the correct terminal for this vessel. If not, correct the Loading Terminal Code and resubmit. |
ERA0015
|
Rejection Message |
Discharge port not supplied |
|---|---|
|
Error Location |
Discharge Port |
|
Causes |
You have not supplied a Discharge Port Code (UN Location Code) |
|
How to Correct |
Add the Discharge Port Code and resubmit the PRA |
ERA0016
|
Rejection Message |
Discharge Port not defined |
|---|---|
|
Error Location |
Discharge Port |
|
Causes |
The discharge port (UN Location Code) has not been specified in your PRA or is invalid |
|
How to Correct |
Confirm the correct discharge port code your container is being sent to and resubmit the PRA with the correct code |
ERA0017
|
Rejection Message |
Vessel not calling at discharge port |
|---|---|
|
Error Location |
Discharge Port / Vessel Schedule |
|
Causes |
The discharge port you have selected is not listed as a valid discharge port for the vessel you have selected. |
|
How to Correct |
Check the vessel schedule in the OneStop Gateway. Check that you have selected the correct terminal for this vessel. If not, correct the Loading Terminal Code and resubmit. |
ERA0018
|
Rejection Message |
ISO size/type not supplied |
|---|---|
|
Error Location |
Container Details (ISO Code) |
|
Causes |
The container ISO Code is missing from the PRA or is invalid. |
|
How to Correct |
Check the ISO code on the container and re-submit the PRA with the correct code. |
ERA0019
|
Rejection Message |
ISO size/type not defined |
|---|---|
|
Error Location |
Container Details (ISO Code) |
|
Causes |
The container ISO Code is missing from the PRA or is invalid. |
|
How to Correct |
Check the ISO code on the container and re-submit the PRA with the correct code. |
ERA0020
|
Rejection Message |
Operator not supplied |
|---|---|
|
Error Location |
Shipping Line Operator Code |
|
Causes |
You have not supplied a Line Operator Code |
|
How to Correct |
Add the Line Operator code and resubmit the PRA |
ERA0021
|
Rejection Message |
Operator not defined |
|---|---|
|
Error Location |
Shipping Line |
|
Causes |
The line operator code you have entered is invalid. |
|
How to Correct |
Check the vessel schedule for the correct code for your Shipping Line. Amend the PRA to show the correct details and resubmit. |
ERA0022
|
Rejection Message |
Operator not shipping on vessel/voyage |
|---|---|
|
Error Location |
Shipping Line |
|
Causes |
The Shipping Line you have selected is not listed as an operator for the vessel you have selected OR the code you have used for your Shipping Line is incorrect |
|
How to Correct |
Contact the Shipping Line you have the booking with and let them know that they are not listed as a line operator on this vessel/voyage. They will contact the terminal to have themselves added to this list. To check the code, see Shipping Line Codes |
ERA0024
|
Rejection Message |
Gross Weight or Verified Gross Weight not supplied |
|---|---|
|
Error Location |
Container Details (Gross Weight) |
|
Causes |
You have not supplied the Container's Gross weight or Verified Gross weight |
|
How to Correct |
Add the missing information and resubmit the PRA |
ERA0026
|
Rejection Message |
Commodity not supplied |
|---|---|
|
Error Location |
Commodity Code |
|
Causes |
You have not supplied a commodity code |
|
How to Correct |
Add the missing information and resubmit the PRA |
ERA0027
|
Rejection Message |
Commodity code not defined |
|---|---|
|
Error Location |
Commodity Code |
|
Causes |
The Commodity Code has not been specified in your PRA or is invalid |
|
How to Correct |
Confirm the correct commodity code for your goods and resubmit the PRA with the correct code |
ERA0028
|
Rejection Message |
Temperature not supplied for reefer cargo |
|---|---|
|
Error Location |
Reefer details |
|
Causes |
You have NOT supplied temperature for a reefer container |
|
How to Correct |
Resubmit the PRA with the temperature |
ERA0029
|
Rejection Message |
HAZARDOUS class not supplied for HAZARDOUS Commodity |
|---|---|
|
Error Location |
Hazardous details |
|
Causes |
You have not supplied the class for one of your hazardous items |
|
How to Correct |
Add the missing hazardous class and resubmit the PRA |
ERA0030
|
Rejection Message |
Over-dimensions not supplied for out-of-gauge cargo |
|---|---|
|
Error Location |
Over-dimensional Details / Commodity Code |
|
Causes |
You have used commodity code "OOG" but you have not supplied over-height and over-width measurements |
|
How to Correct |
Add Over-height and over-width measurements to your PRA and resubmit NOTE: All 5 over dimension measurements are required even if the value is 0. |
ERA0031
|
Rejection Message |
CAN/Exemption Code not supplied |
|---|---|
|
Error Location |
Customs Export Ref |
|
Causes |
You have not provided a Customs Export Declaration number. |
|
How to Correct |
The CAN, EDN or other Customs number (Data entry help for more info) must be supplied. |
ERA0032
|
Rejection Message |
Invalid CAN/Exemption Code |
|---|---|
|
Error Location |
Customs Ref |
|
Causes |
The Customs Export Declaration Number (EDN/CRN/CAN) is invalid. |
|
How to Correct |
Check that you have entered the number correctly. If correct reference used, contact Customs to check the status of the EDN. |
ERA0037
|
Rejection Message |
Container full status not supplied |
|---|---|
|
Error Location |
Container Details (Empty/Full Status) |
|
Causes |
You have not supplied the container full or empty status in your PRA or the value you have supplied is invalid |
|
How to Correct |
Add the missing information and resubmit the PRA |
ERA0040
|
Rejection Message |
Container already in terminal |
|---|---|
|
Error Location |
Container number |
|
Causes |
Container is physically in the terminal already, OR the last time the container was shipped, the terminal did not remove the container from their system. |
|
How to Correct |
Confirm that the container number is correct and if it is, contact the terminal and request that they remove this container from their system to enable you to send another PRA. |
ERA0042
|
Rejection Message |
Cancel denied, container not pre-advise |
|---|---|
|
Error Location |
Container number |
|
Causes |
This is returned when you are trying to submit a CANCELLATION for a rejected PRA. It may also be returned when you have already cancelled a PRA. |
|
How to Correct |
You do not need to cancel rejected PRAs; the terminal only retains information on latest ACCEPTED PRAs. If you were trying to cancel an ACCEPTED PRA, check if it has already been cancelled and if so, no action is required. |
ERA0043
|
Rejection Message |
TOO LATE CONTAINER ALREADY AMENDED BY TERMINAL STAFF |
|---|---|
|
Error Location |
Container Number |
|
Causes |
Amendment to your PRA has been completed by terminal manually |
|
How to Correct |
No Corrections can be done at this point. Contact the terminal to confirm that the details of your PRA are correct in their system. |
ERA0051
|
Rejection Message |
Over-dimension (top) not numeric |
|---|---|
|
Error Location |
Over-dimension details |
|
Causes |
You have used characters other than numbers in on of the over-dimension sections |
|
How to Correct |
Resubmit the PRA with only numbers (centimeters) in this section NOTE: All 5 over-dimension measurements are required even if the value is 0 |
ERA0052
|
Rejection Message |
Over-dimension (front) not numeric |
|---|---|
|
Error Location |
Over-dimension details |
|
Causes |
You have used characters other than numbers in on of the over-dimension sections |
|
How to Correct |
Resubmit the PRA with only numbers (centimeters) in this section NOTE: All 5 over-dimension measurements are required even if the value is 0 |
ERA0053
|
Rejection Message |
Over-dimension (back) not numeric |
|---|---|
|
Error Location |
Over-dimension details |
|
Causes |
You have used characters other than numbers in on of the over-dimension sections |
|
How to Correct |
Resubmit the PRA with only numbers (centimeters) in this section NOTE: All 5 over-dimension measurements are required even if the value is 0 |
ERA0054
|
Rejection Message |
Over-dimension (left) not numeric |
|---|---|
|
Error Location |
Over-dimension details |
|
Causes |
You have used characters other than numbers in on of the over-dimension sections |
|
How to Correct |
Resubmit the PRA with only numbers (centimeters) in this section NOTE: All 5 over-dimension measurements are required even if the value is 0 |
ERA0055
|
Rejection Message |
Over-dimension (right) not numeric |
|---|---|
|
Error Location |
Over-dimension details |
|
Causes |
You have used characters other than numbers in on of the over-dimension sections |
|
How to Correct |
Resubmit the PRA with only numbers (centimeters) in this section NOTE: All 5 over-dimension measurements are required even if the value is 0 |
ERA0056
|
Rejection Message |
Reefer control temperature must be numeric |
|---|---|
|
Error Location |
Reefer Details |
|
Causes |
Reefer temperature details provided are not numeric |
|
How to Correct |
Enter correct reefer temperature and resubmit the PRA |
ERA0057
|
Rejection Message |
Terminal not defined |
|---|---|
|
Error Location |
Loading Terminal |
|
Causes |
The terminal code you have entered is invalid. |
|
How to Correct |
See FAQ on our website and select a code from the list of terminals which accept PRAs. |
ERA0058
|
Rejection Message |
Load UNLOCODE not defined |
|---|---|
|
Error Location |
Load Port |
|
Causes |
The Load port (UN Location Code) has not been specified in your PRA or is invalid |
|
How to Correct |
Confirm the correct Load Port for the terminal you are sending the PRA to and resubmit the PRA with the correct code |
ERA0060
|
Rejection Message |
Temperature too low for commodity |
|---|---|
|
Error Location |
Reefer details (temperature) / Commodity Code |
|
Causes |
Each reefer commodity code has a set temperature range and the temperature you have entered is too low for the commodity code you have selected |
|
How to Correct |
Select a commodity code with a temperature range that suits the temperature your goods require and resubmit the PRA |
ERA0061
|
Rejection Message |
Temperature too high for commodity |
|---|---|
|
Error Location |
Reefer details (temperature) / Commodity Code |
|
Causes |
Each reefer commodity code has a set temperature range and the temperature you have entered is too high for the commodity code you have selected |
|
How to Correct |
Select a commodity code with a temperature range that suits the temperature your goods require and resubmit the PRA |
ERA0065
|
Rejection Message |
Vessel cut off for receivals |
|---|---|
|
Error Location |
Vessel schedule (cut off dates) |
|
Causes |
PRA submitted after relevant vessel cut off date/s. |
|
How to Correct |
Check the vessel schedule in the OneStop Gateway or with the shipping line. Verify that the correct details specified and resubmit the PRA. |
ERA0066
|
Rejection Message |
Container number is TBA |
|---|---|
|
Error Location |
Container number |
|
Causes |
The container number you have entered is incorrect |
|
How to Correct |
Resend the PRA with the correct container number |
ERA0068
|
Rejection Message |
Container is allocated to a movement* |
|---|---|
|
Error Location |
Container number |
|
Causes |
The container number you have entered is allocated to a movement in the terminal's appointment system |
|
How to Correct |
You can only change PRA details if the container is removed from the booking |
ERA0069
|
Rejection Message |
Container status must be F or E |
|---|---|
|
Error Location |
Container Details (Empty/Full Status) |
|
Causes |
You have not supplied the container full or empty status in your PRA or the value you have supplied is invalid |
|
How to Correct |
Add the missing information and resubmit the PRA |
ERA0071
|
Rejection Message |
Weight outside limits |
|---|---|
|
Error Location |
Container Details (Weight) |
|
Causes |
The weight of your container exceeds the max weight for the terminal you have selected (99000kg). |
|
How to Correct |
Contact the terminal or the OneStop Helpdesk to check the weight restrictions. |
ERA0072
|
Rejection Message |
Weight for 20 foot container exceeded |
|---|---|
|
Error Location |
Container Details (Gross Weight) |
|
Causes |
The gross weight you have entered is too high for a 20 foot container |
|
How to Correct |
The gross weight must be less than 50000kg for containers equal or less than 20' in length. Correct the weight and resubmit the PRA |
ERA0073
|
Rejection Message |
Empty container has commodity code other than MT or MTHZ |
|---|---|
|
Error Location |
Commodity Code / Container full/empty status |
|
Causes |
You have indicated that the container is Empty in the container status section but you have used a commodity code for general or refrigerated cargo |
|
How to Correct |
If container is empty, change the commodity code to 'MT' or 'MTHZ', or otherwise, change the full/empty status accordingly and resubmit the PRA. |
ERA0074
|
Rejection Message |
Hazard not defined |
|---|---|
|
Error Location |
Hazardous details |
|
Causes |
The UNDG Number you have supplied is invalid or unknown |
|
How to Correct |
Check the UNDG number on the UN Dangerous Goods List to ensure the details are correct. If not, correct your PRA and resubmit. If they are, OneStop will need to have the item added to their database, so send a copy of the MO41 and a screenshot of the UNDG List by email to the OneStop Helpdesk and request that the UNDG be added to the OneStop Gateway dangerous goods list. |
ERA0079
|
Rejection Message |
Hazardous net weight or contact details not supplied for hazardous cargo |
|---|---|
|
Error Location |
Hazardous Details |
|
Causes |
You have NOT entered either the Hazardous net weight OR the contact details for one or more of your hazardous items |
|
How to Correct |
Add the missing information and resubmit the PRA |
ERA0080
|
Rejection Message |
Hazardous flashpoint must be numeric |
|---|---|
|
Error Location |
Hazardous Details (Flash Point) |
|
Causes |
You have entered a flash point value that is not numeric |
|
How to Correct |
Confirm the correct value, correct and resubmit the PRA |
ERA0083
|
Rejection Message |
Seal number not supplied |
|---|---|
|
Error Location |
Seal Details (Seal Number) |
|
Causes |
You have not supplied seal number in your PRA. |
|
How to Correct |
Enter the seal number and resubmit the PRA. |
ERA0084
|
Rejection Message |
Flashpoint temperature is incorrect. Valid values are in the range of -200 and 200 Degree Celsius should follow format: '-nnn', 'nnn', '-nn.n' or 'nn.n' |
|---|---|
|
Error Location |
Hazardous details (Flash Point) |
|
Causes |
You have entered a flash point value that is not within the valid range (-200 AND 200 Degrees Celsius) |
|
How to Correct |
Confirm the correct value, correct and resubmit the PRA |
ERA0090
|
Rejection Message |
Port of Loading is Invalid for this Lloyds / Voyage Combination |
|---|---|
|
Error Location |
Vessel details |
|
Causes |
The loading terminal you have specified may not have the vessel/voyage combination you have selected, in their schedule, OR there may be leading or trailing characters on the voyage number that you have not included. |
|
How to Correct |
Check the vessel schedule with the Shipping Line/ Terminal directly. If your vessel is not available for your load port, contact the shipping line to have it added, OR enter the voyage number EXACTLY how it appears in the terminal's system. |
ERA0091
|
Rejection Message |
The Lloyds/Voyage combination is not correct |
|---|---|
|
Error Location |
Vessel details |
|
Causes |
Your PRA has been submitted to the incorrect loading terminal. |
|
How to Correct |
Check the vessel schedule in OneStop Gateway or with the shipping line. Confirm that you have selected the correct terminal for this vessel. If not, correct the Loading Terminal Code and resubmit. |
ERA0102
|
Rejection Message |
Discharge port cannot be the same as Load Port |
|---|---|
|
Error Location |
Discharge Port / Load Port |
|
Causes |
You have entered the same UN Location Code for the Load Port and Discharge Port |
|
How to Correct |
Confirm where your container is being loaded and discharged and resubmit the PRA accordingly |
ERA0112
|
Rejection Message |
Category must be entered |
|---|---|
|
Error Location |
Consignment Details (Category) |
|
Causes |
You have not supplied the category on your PRA (Export or Storage) |
|
How to Correct |
Add the category to your PRA and resubmit it |
ERA0113
|
Rejection Message |
Shipping line booking reference number can not be blank |
|---|---|
|
Error Location |
Consignment details (Shipping Line booking ref) |
|
Causes |
A shipping line booking reference number has not been included in the PRA |
|
How to Correct |
Add the missing data and resubmit the PRA |
ERA0115
|
Rejection Message |
Container number cannot be blank |
|---|---|
|
Error Location |
Container Details (Container number) |
|
Causes |
You have not supplied a container number your PRA |
|
How to Correct |
Enter the container number and resubmit the PRA. NOTE: PRAs for breakbulk cargo cannot be sent through the OneStop Gateway, please contact the terminal the cargo is being delivered to for advice on how to pre-advise. |
ERA0116
|
Rejection Message |
Arrival mode at wharf must be entered |
|---|---|
|
Error Location |
Arrival Carrier details |
|
Causes |
Arrival mode not specified |
|
How to Correct |
Specify Arrival Mode: TRAIN or ROAD and resubmit PRA. |
ERA0118
|
Rejection Message |
Booking reference number can only be alphanumeric |
|---|---|
|
Error Location |
Consignment details (Shipping Line booking ref) |
|
Causes |
Shipping line booking reference number supplied may have restricted characters included, only alphanumeric characters are supported |
|
How to Correct |
Only alphanumeric characters are supported. Remove any unsupported characters and resubmit the PRA |
ERA0119
|
Rejection Message |
Commodity code must be set to MT or MTHZ when Container Status is EMPTY, if this is a Non-Operating Reefer then please select the option |
|---|---|
|
Error Location |
Commodity Code / Container full/empty status |
|
Causes |
You have indicated that the container is Empty in the container status section but you have used a commodity code for general or refrigerated cargo |
|
How to Correct |
If the container is empty, change the commodity code to 'MT' or 'MTHZ' and resubmit the PRA If the container is full, change the full/empty status accordingly |
ERA0120
|
Rejection Message |
Commodity code must not be set to MT or MTHZ when Container Status is FULL |
|---|---|
|
Error Location |
Commodity Code / Container Status (Full/Empty) |
|
Causes |
You have used an empty commodity code, but you have indicated that the container is full |
|
How to Correct |
If the container is empty, change the container status to Empty and resubmit the PRA
If the container is full, change the commodity code accordingly and resubmit the PRA |
ERA0121
|
Rejection Message |
Container ISO code must be 4 characters and is obtained from the actual container |
|---|---|
|
Error Location |
Container ISO/Type Code |
|
Causes |
You have entered an invalid or incomplete Container ISO/Type code |
|
How to Correct |
Confirm the correct ISO/Type code by checking the actual container and correct and resubmit your PRA |
ERA0122
|
Rejection Message |
A REEFER setting must be specified |
|---|---|
|
Error Location |
Reefer details |
|
Causes |
No temperature has been entered. |
|
How to Correct |
Enter the temperature setting and resubmit the PRA. On the OneStop website, only, if the reefer container doesn’t have a temperature because it is empty and is a non-operating box then click of the Non- Operating Reefer check box and resubmit. |
ERA0125
|
Rejection Message |
Vessel not calling at terminal |
|---|---|
|
Error Location |
Loading Terminal |
|
Causes |
Incorrect loading terminal specified. |
|
How to Correct |
Check the vessel schedule in OneStop Gateway or with the shipping line. Enter correct Loading Terminal Code and resubmit the PRA. |
ERA0127
|
Rejection Message |
Container Tare Weight + Cargo Gross Weight must equal Container Gross Weight |
|---|---|
|
Error Location |
Container Details (Weight) |
|
Causes |
The values you have entered in the Tare and Cargo gross do not equal the gross container weight. |
|
How to Correct |
Correct the values so that the Tare Weight and Cargo Gross Weight equal the Container Gross Weight. |
ERA0130
|
Rejection Message |
Category must be Export |
|---|---|
|
Error Location |
Consignment Details (Category) |
|
Causes |
Category other than EXPORT is used. It should always be Export for PRA. |
|
How to Correct |
Change the category to Export and resubmit it. |
ERA0131
|
Rejection Message |
Packaging quantity must be numeric and contain no decimal points |
|---|---|
|
Error Location |
Commodity |
|
Causes |
Packaging quantity supplied is not numeric |
|
How to Correct |
Correct the value and resubmit the PRA |
ERA0140
|
Rejection Message |
HAZARDOUS Commodity code must not contain Reefer details |
|---|---|
|
Error Location |
Reefer details / Commodity Code |
|
Causes |
You have used a Hazardous (only) commodity code, and you have supplied reefer details |
|
How to Correct |
If your goods are temperature controlled hazardous items, you will need to change the commodity code to "HAZD" (which allows a temperature to be provided) and resubmit the PRA If your goods are NOT Hazardous, change the commodity code accordingly and resubmit the PRA |
ERA0141
|
Rejection Message |
HAZARDOUS Commodity code must not contain OutOfGauge details |
|---|---|
|
Error Location |
Reefer details / Commodity Code |
|
Causes |
You have used a Hazardous (only) commodity code, and you have supplied OutOfGauge details |
|
How to Correct |
If your goods are NOT Hazardous, change the commodity code accordingly and resubmit the PRA |
ERA0142
|
Rejection Message |
HAZREEFER Commodity code must contain Reefer details |
|---|---|
|
Error Location |
Commodity Code / Reefer Details |
|
Causes |
You have NOT supplied reefer details (eg. temperature or ISO/Type Code) for a commodity which requires them |
|
How to Correct |
Resubmit the PRA with the reefer details |
ERA0144
|
Rejection Message |
GENERAL Commodity code must not contain Reefer details |
|---|---|
|
Error Location |
Commodity Code / Hazardous Details / Reefer Details |
|
Causes |
You have supplied reefer/hazardous details for a commodity which does not allow or require them |
|
How to Correct |
If your container is general, remove any hazardous and reefer details and resubmit the PRA If your container is a reefer use any reefer commodity code and resubmit the PRA If your container is a reefer with hazardous cargo inside, use commodity code "HAZD" (which allows a temperature to be provided) and resubmit the PRA |
ERA0145
|
Rejection Message |
GENERAL Commodity code must not contain OutOfGauge details |
|---|---|
|
Error Location |
Commodity Code / Out of Gage Details |
|
Causes |
You have supplied OOG dimensions for a commodity which does not allow or require them |
|
How to Correct |
If your container is Out of Gauge, change the commodity code to "OOG" and resubmit the PRA. If not, you will need to remove the OOG dimensions and resubmit the PRA. |
ERA0146
|
Rejection Message |
Commodity MT must not have a CAN |
|---|---|
|
Error Location |
Customs Export Ref |
|
Causes |
Empty containers do not require a Customs Export Declaration number. |
|
How to Correct |
Remove the number and resubmit the PRA. |
ERA0147
|
Rejection Message |
EMPTY Commodity code must not contain Reefer details |
|---|---|
|
Error Location |
Commodity Code / Reefer Details |
|
Causes |
Reefer details supplied for commodity with type EMPTY |
|
How to Correct |
If your container is empty, remove Reefer details, or otherwise, choose correct commodity code and resubmit the PRA |
ERA0148
|
Rejection Message |
EMPTYHAZ Commodity code must not contain Reefer details |
|---|---|
|
Error Location |
Commodity Code / Reefer Details |
|
Causes |
Reefer details supplied for commodity with type EMPTYHAZ |
|
How to Correct |
If your container is empty, remove Reefer details, or otherwise, choose correct commodity code and resubmit the PRA |
ERA0149
|
Rejection Message |
EMPTYHAZ Commodity must have empty container status |
|---|---|
|
Error Location |
Commodity Code / Container Status (Full/Empty) |
|
Causes |
You have used an empty commodity code, but you have indicated that the container is full |
|
How to Correct |
If the container is empty, change the container status to Empty and resubmit the PRA
If the container is full, change the commodity code accordingly and resubmit the PRA |
ERA0150
|
Rejection Message |
EMPTYHAZ Commodity must not have a CAN |
|---|---|
|
Error Location |
Customs Ref |
|
Causes |
You have supplied a Customs Reference (CAN/EDN/CRN) for an Empty Haz container and it is not required |
|
How to Correct |
Remove the Customs ref and resubmit the PRA |
ERA0151
|
Rejection Message |
EMPTYHAZ Commodity code must contain Hazardous details |
|---|---|
|
Error Location |
Commodity Code / Hazardous Details |
|
Causes |
You have used a Hazardous commodity code, but the hazardous details are missing |
|
How to Correct |
Resubmit the PRA with the hazardous information |
ERA0152
|
Rejection Message |
EMPTYHAZ Commodity code must not contain OutOfGauge details |
|---|---|
|
Error Location |
Commodity Code / OOG Details |
|
Causes |
Over-dimension details supplied for commodity with type EMPTYHAZ |
|
How to Correct |
If your container is empty, remove over-dimension details, or otherwise, choose correct commodity code and resubmit the PRA |
ERA0153
|
Rejection Message |
OUTOFGAUGE Commodity code must not contain Reefer details |
|---|---|
|
Error Location |
Commodity Code / Hazardous Details |
|
Causes |
You have used the OUTOFGAUGE commodity, but you supplied reefer details. |
|
How to Correct |
if our commodity is not out of guage, then please correct your commodity details and resubmit PRA |
ERA0154
|
Rejection Message |
OUTOFGAUGE Commodity code must contain OutOfGauge details |
|---|---|
|
Error Location |
Over-dimensional Details / Commodity Code |
|
Causes |
You have used commodity code "OOG" but you have not supplied over-height and over-width measurements |
|
How to Correct |
Add Over-height and over-width measurements to your PRA and resubmit NOTE: All 5 over dimension measurements are required even if the value is 0. |
ERA0155
|
Rejection Message |
REEFER Commodity code must not contain OutOfGauge details |
|---|---|
|
Error Location |
Over-dimension details |
|
Causes |
You have used a reefer commodity code, but you have supplied over-dimension details |
|
How to Correct |
Change the commodity code to OOG (for Out of Gage containers) and resubmit the PRA If your container is OOG and is also a reefer, seek advice from the shipping line or terminal on how to pre-advise it or contact the OneStop Helpdesk |
ERA0156
|
Rejection Message |
EMPTY Commodity code must not contain OutOfGauge details |
|---|---|
|
Error Location |
Over-dimension details |
|
Causes |
You have used a empty commodity code, but you have supplied over-dimension details |
|
How to Correct |
Change the commodity code to OOG (for Out of Gage containers) and resubmit the PRA |
ERA0157
|
Rejection Message |
OUTOFGAUGE Commodity code must not contain Hazardous details |
|---|---|
|
Error Location |
Commodity Code |
|
Causes |
You have used the Out of Gage (OOG) commodity code, but you have supplied hazardous information |
|
How to Correct |
Change the commodity code to a Hazardous one and resubmit the PRA If your container is OOG and contains hazardous cargo, seek advice from the shipping line or terminal on how to pre-advise it or contact the OneStop Helpdesk |
ERA0206
|
Rejection Message |
BREAKBULK Commodity code must not contain Insulated details |
|---|---|
|
Error Location |
Container ISO/Type Code |
|
Causes |
You have used an ISO with a 3rd character of 2, 4 or H (Eg. 3042 or 20H1) which indicates that the container is insulated (or has port holes) but you have used a commodity code which does not allow this container type |
|
How to Correct |
Check the ISO on the container and confirm it's correct, if not amend and resend your PRA NOTE: There is currently only one commodity code which can be used with this ISO/Type, 'SNTU' - TUNA - SNOWSHOT |
ERA0209
|
Rejection Message |
Commodity MT must have EMPTY container status |
|---|---|
|
Error Location |
Container Details (Commodity Code) |
|
Causes |
The commodity code you have entered conflicts with the Empty/Full Status of the container you have entered. |
|
How to Correct |
If the container is empty, the commodity code must be changed to 'MT'. If the container is Full, please select a different commodity code. |
ERA0210
|
Rejection Message |
Commodity MT or MTHZ must have EMPTY container status |
|---|---|
|
Error Location |
Commodity Code / Container Status (Full/Empty) |
|
Causes |
You have used an empty commodity code, but you have indicated that the container is full |
|
How to Correct |
If the container is empty, change the container status to Empty and resubmit the PRA
If the container is full, change the commodity code accordingly and resubmit the PRA |
ERA0213
|
Rejection Message |
EMPTY Commodity code must not contain EmptyHaz details |
|---|---|
|
Error Location |
Hazardous Details / Commodity Code |
|
Causes |
Hazardous details supplied for a commodity with the type EMPTY |
|
How to Correct |
If your container is empty, remove hazardous details, or otherwise, choose correct commodity code and resubmit the PRA |
ERA0214
|
Rejection Message |
EMPTY Commodity code must not contain General details |
|---|---|
|
Error Location |
Commodity Code / Container Status (Full/Empty) |
|
Causes |
You have used an empty commodity code, but you have indicated that the container is full |
|
How to Correct |
If the container is empty, change the container status to Empty and resubmit the PRA
If the container is full, change the commodity code accordingly and resubmit the PRA |
ERA0214a
|
Rejection Message |
EMPTY Commodity code must not contain EmptyHaz details |
|---|---|
|
Error Location |
Hazardous Details / Commodity Code |
|
Causes |
You have used the EMPTY Commodity Code (MT) but you have entered Hazardous details |
|
How to Correct |
If your container is empty and contains hazardous residue, you will need to change the commodity code to "MTHZ" (which allows hazardous details to be used) and resubmit the PRA If your container is full, change the commodity code accordingly and resubmit the PRA |
ERA0215
|
Rejection Message |
EMPTY Commodity code must not contain Hazardous details |
|---|---|
|
Error Location |
Hazardous Details / Commodity Code |
|
Causes |
You have used the EMPTY Commodity Code (MT) but you have entered Hazardous details |
|
How to Correct |
If your container is empty and contains hazardous residue, you will need to change the commodity code to "MTHZ" (which allows hazardous details to be used) and resubmit the PRA If your container is full, change the commodity code accordingly and resubmit the PRA |
ERA0216
|
Rejection Message |
EMPTY Commodity code must not contain HazReefer details |
|---|---|
|
Error Location |
Hazardous Details / Commodity Code |
|
Causes |
Hazardous and/or Reefer details supplied for a commodity with the type EMPTY |
|
How to Correct |
If your container is empty, remove hazardous and reefer details, or otherwise, choose correct commodity code and resubmit the PRA |
ERA0217
|
Rejection Message |
EMPTY Commodity code must not contain Insulated details |
|---|---|
|
Error Location |
Container ISO/Type Code |
|
Causes |
You have used an ISO with a 3rd character of 2, 4 or H (Eg. 3042 or 20H1) which indicates that the container is insulated (or has port holes) but you have used a commodity code which does not allow this container type |
|
How to Correct |
Check the ISO on the container and confirm it's correct, if not amend and resend your PRA NOTE: There is currently only one commodity code which can be used with this ISO/Type, 'SNTU' - TUNA - SNOWSHOT |
ERA0219
|
Rejection Message |
HAZREEFER Commodity code must contain Hazardous details |
|---|---|
|
Error Location |
Commodity Code / Hazardous Details |
|
Causes |
You have used a Hazardous commodity code, but the hazardous details are missing |
|
How to Correct |
Resubmit the PRA with the hazardous information |
ERA0220
|
Rejection Message |
EMPTYHAZ Commodity code must not contain HazReefer details |
|---|---|
|
Error Location |
Commodity Code / HazReefer Details |
|
Causes |
Hazardous and/or Reefer details supplied for a commodity with the type EMPTYHAZ |
|
How to Correct |
If your container is empty, remove hazardous and reefer details, or otherwise, choose correct commodity code and resubmit the PRA |
ERA0221
|
Rejection Message |
EMPTYHAZ Commodity code must not contain Insulated details |
|---|---|
|
Error Location |
Container ISO/Type Code |
|
Causes |
You have used an ISO with a 3rd character of 2, 4 or H (Eg. 3042 or 20H1) which indicates that the container is insulated (or has port holes) but you have used a commodity code which does not allow this container type |
|
How to Correct |
Check the ISO on the container and confirm it's correct, if not amend and resend your PRA NOTE: There is currently only one commodity code which can be used with this ISO/Type, 'SNTU' - TUNA - SNOWSHOT |
ERA0222
|
Rejection Message |
GENERAL Commodity code must contain General details |
|---|---|
|
Error Location |
Commodity Code / Hazardous Details / Reefer Details |
|
Causes |
You have supplied reefer/hazardous details for a commodity which does not allow or require them |
|
How to Correct |
If your container is general, remove any hazardous and reefer details and resubmit the PRA If your container is a reefer use any reefer commodity code and resubmit the PRA If your container is a reefer with hazardous cargo inside, use commodity code "HAZD" (which allows a temperature to be provided) and resubmit the PRA |
ERA0224
|
Rejection Message |
GENERAL Commodity code must not contain Empty details |
|---|---|
|
Error Location |
Commodity Code / Container full/empty status |
|
Causes |
You have indicated that the container is Empty in the container status section but you have used a commodity code for general or refrigerated cargo |
|
How to Correct |
If the container is empty, change the commodity code to 'MT' or 'MTHZ' and resubmit the PRA If the container is full, change the full/empty status accordingly |
ERA0225
|
Rejection Message |
GENERAL Commodity code must not contain EmptyHaz details |
|---|---|
|
Error Location |
Commodity Code / Container full/empty status |
|
Causes |
You have indicated that the container is Empty and at the same time supplied hazardous details for a commodity which does not allow or require them |
|
How to Correct |
If your container is general, remove any hazardous details, change the full/empty status accordingly and resubmit the PRA. Otherwise, change the commodity code, the full/empty status as required and resubmit the PRA. |
ERA0226
|
Rejection Message |
GENERAL Commodity code must not contain Hazardous details |
|---|---|
|
Error Location |
Commodity Code / Hazardous Details / Reefer Details |
|
Causes |
You have supplied reefer/hazardous details for a commodity which does not allow or require them |
|
How to Correct |
If your container is general, remove any hazardous and reefer details and resubmit the PRA If your container is a reefer use any reefer commodity code and resubmit the PRA If your container is a reefer with hazardous cargo inside, use commodity code "HAZD" (which allows a temperature to be provided) and resubmit the PRA |
ERA0227
|
Rejection Message |
GENERAL Commodity code must not contain HazReefer details |
|---|---|
|
Error Location |
Commodity Code / Hazardous Details / Reefer Details |
|
Causes |
You have supplied reefer/hazardous details for a commodity which does not allow or require them |
|
How to Correct |
If your container is general, remove any hazardous and reefer details and resubmit the PRA If your container is a reefer use any reefer commodity code and resubmit the PRA If your container is a reefer with hazardous cargo inside, use commodity code "HAZD" (which allows a temperature to be provided) and resubmit the PRA |
ERA0228
|
Rejection Message |
GENERAL Commodity code must not contain Insulated details |
|---|---|
|
Error Location |
Container ISO/Type Code |
|
Causes |
You have used an ISO with a 3rd character of 2, 4 or H (Eg. 3042 or 20H1) which indicates that the container is insulated (or has port holes) but you have used a commodity code which does not allow this container type |
|
How to Correct |
Check the ISO on the container and confirm it's correct, if not amend and resend your PRA NOTE: There is currently only one commodity code which can be used with this ISO/Type, SNTU - TUNA - SNOWSHOT |
ERA0229
|
Rejection Message |
HAZARDOUS Commodity code must contain Hazardous details |
|---|---|
|
Error Location |
Commodity Code / Hazardous Details |
|
Causes |
You have used a Hazardous commodity code, but the hazardous details are missing |
|
How to Correct |
Resubmit the PRA with the hazardous information |
ERA0231
|
Rejection Message |
HAZARDOUS Commodity code must not contain Empty details |
|---|---|
|
Error Location |
Commodity Code / Container Status (Full/Empty) |
|
Causes |
You have used a hazardous (full) commodity code, but you have indicated that the container is empty |
|
How to Correct |
If your container is empty and contains hazardous residue, you will need to change the commodity code to "MTHZ" (which allows hazardous details to be used) and resubmit the PRA If your container is full, change the status accordingly and resubmit the PRA |
ERA0232
|
Rejection Message |
HAZARDOUS Commodity code must not contain EmptyHaz details |
|---|---|
|
Error Location |
Commodity Code / Container Status (Full/Empty) |
|
Causes |
You have used a hazardous (full) commodity code, but you have indicated that the container is empty |
|
How to Correct |
If your container is empty and contains hazardous residue, you will need to change the commodity code to "MTHZ" (which allows hazardous details to be used) and resubmit the PRA If your container is full, change the status accordingly and resubmit the PRA |
ERA0233
|
Rejection Message |
HAZARDOUS Commodity code must not contain General details |
|---|---|
|
Error Location |
Commodity Code / Hazardous Details |
|
Causes |
You have used a Hazardous commodity code, but the hazardous details are missing |
|
How to Correct |
Resubmit the PRA with the hazardous information |
ERA0234
|
Rejection Message |
HAZARDOUS Commodity code must not contain HazReefer details |
|---|---|
|
Error Location |
Reefer details / Commodity Code |
|
Causes |
You have used a Hazardous (only) commodity code, and you have supplied reefer details |
|
How to Correct |
If your goods are temperature controlled hazardous items, you will need to change the commodity code to "HAZD" (which allows a temperature to be provided) and resubmit the PRA If your goods are NOT Hazardous, change the commodity code accordingly and resubmit the PRA |
ERA0235
|
Rejection Message |
HAZARDOUS Commodity code must not contain Insulated details |
|---|---|
|
Error Location |
Container ISO/Type Code |
|
Causes |
You have used an ISO with a 3rd character of 2, 4 or H (Eg. 3042 or 20H1) which indicates that the container is insulated (or has port holes) but you have used a commodity code which does not allow this container type |
|
How to Correct |
Check the ISO on the container and confirm it's correct, if not amend and resend your PRA NOTE: There is currently only one commodity code which can be used with this ISO/Type, SNTU - TUNA - SNOWSHOT |
ERA0236
|
Rejection Message |
HAZREEFER Commodity code must contain Hazardous details |
|---|---|
|
Error Location |
Commodity Code / Hazardous Details |
|
Causes |
You have used a Hazardous commodity code, but the hazardous details are missing |
|
How to Correct |
Resubmit the PRA with the hazardous information |
ERA0238
|
Rejection Message |
HAZREEFER Commodity code must not contain Empty details |
|---|---|
|
Error Location |
Commodity Code / Hazardous Details |
|
Causes |
You have used a Hazardous commodity code, but the hazardous details are missing |
|
How to Correct |
Resubmit the PRA with the hazardous information |
ERA0239
|
Rejection Message |
HAZREEFER Commodity code must not contain EmptyHaz detail |
|---|---|
|
Error Location |
Commodity Code / Hazardous Details |
|
Causes |
You have indicated that the container is Empty in the container status section but you have used a commodity code for hazardous or refrigerated cargo |
|
How to Correct |
If the container is empty, change the commodity code to 'MT' or 'MTHZ' and resubmit the PRA. If the container is full, change the full/empty status accordingly |
ERA0240
|
Rejection Message |
HAZREEFER Commodity code must not contain General details |
|---|---|
|
Error Location |
Commodity Code / Hazardous Details |
|
Causes |
You have used a Hazardous commodity code, but the hazardous details are missing |
|
How to Correct |
Resubmit the PRA with the hazardous information |
ERA0241
|
Rejection Message |
HAZREEFER Commodity code must not contain OutOfGauge details |
|---|---|
|
Error Location |
Container ISO/Type Code |
|
Causes |
You have used an ISO with a 3rd character of 2, 4 or H (Eg. 3042 or 20H1) which indicates that the container is insulated (or has port holes) but you have used a commodity code which does not allow this container type |
|
How to Correct |
Check the ISO on the container and confirm it's correct, if not amend and resend your PRA NOTE: There is currently only one commodity code which can be used with this ISO/Type, SNTU - TUNA - SNOWSHOT |
ERA0242
|
Rejection Message |
HAZREEFER Commodity code must not contain OutOfGauge details |
|---|---|
|
Error Location |
Commodity Code / Hazardous Details |
|
Causes |
You have supplied over-dimensions details for a commodity which does not allow or require them |
|
How to Correct |
If your container is OutOfGauge change the commodity accordingly, or otherwise, clear out OutOfGauge details and resubmit the PRA. |
ERA0243
|
Rejection Message |
HAZREEFER ISO code must contain 3 or R in 3rd character |
|---|---|
|
Error Location |
Container ISO/Type Code |
|
Causes |
The ISO/Type code you have used is not a valid reefer ISO/Type code |
|
How to Correct |
If your container is a Reefer, confirm the correct ISO/Type code and resubmit the PRA. If not, change the ISO/type to a general code and resubmit the PRA |
ERA0246
|
Rejection Message |
INSULATED Commodity code must not contain Empty details |
|---|---|
|
Error Location |
Commodity Code / Container full/empty status |
|
Causes |
You have indicated that the container is Empty in the container status section but you have used a commodity code for insulated cargo |
|
How to Correct |
If the container is empty, change the commodity code to 'MT' or 'MTHZ' and resubmit the PRA. If the container is full, change the full/empty status accordingly |
ERA0247
|
Rejection Message |
INSULATED Commodity code must not contain EmptyHaz details |
|---|---|
|
Error Location |
Commodity Code / Container full/empty status |
|
Causes |
You have indicated that the container is Empty and at the same time supplied hazardous details for a commodity which does not allow or require them |
|
How to Correct |
If your container is insulated, remove any hazardous details, change the full/empty status accordingly and resubmit the PRA. Otherwise, change the commodity code, the full/empty status as required and resubmit the PRA. |
ERA0249
|
Rejection Message |
INSULATED Commodity code must not contain Hazardous details |
|---|---|
|
Error Location |
Commodity Code / Container Status (Full / Empty) |
|
Causes |
You have supplied hazardous details for a commodity which does not allow or require them |
|
How to Correct |
If your container is insulated, remove any hazardous details and resubmit the PRA. Otherwise, choose the right commodity code for your cargo to and resubmit the PRA. |
ERA0250
|
Rejection Message |
INSULATED Commodity code must not contain HazReefer details |
|---|---|
|
Error Location |
Commodity Code / HazReefer Details |
|
Causes |
You have supplied reefer/hazardous details for a commodity which does not allow or require them |
|
How to Correct |
If your container is insulated, remove reefer/hazardous details and resubmit the PRA. Otherwise, choose the right commodity code for your cargo and resubmit the PRA. |
ERA0251
|
Rejection Message |
INSULATED Commodity code must not contain OutOfGauge detail |
|---|---|
|
Error Location |
Over-dimensional Details / Commodity Code |
|
Causes |
You have supplied over-dimensions details for a commodity which does not allow or require them |
|
How to Correct |
If your container is insulated, remove over-dimensions details and resubmit the PRA. Otherwise, choose the right commodity code for your cargo and resubmit the PRA. |
ERA0252
|
Rejection Message |
INSULATED Commodity code must not contain Vent Settings |
|---|---|
|
Error Location |
Commodity Code / Vent Setting |
|
Causes |
You have supplied Vent Settings details for a commodity which does not allow or require them |
|
How to Correct |
If your container is insulated, remove Vent Settings details and resubmit the PRA. Otherwise, choose the right commodity code for your cargo and resubmit the PRA. |
ERA0253
|
Rejection Message |
INSULATED Commodity ISO code must contain H in the 3rd character |
|---|---|
|
Error Location |
Container ISO/Type Code |
|
Causes |
The ISO/Type code you have used is not a valid Insulated container ISO/Type code |
|
How to Correct |
If your container is Insulated, confirm that the ISO/Type code has 3rd character of 2, 4 or H and resubmit the PRA. Otherwise, choose the right commodity code for your cargo and resubmit the PRA. |
ERA0255
|
Rejection Message |
OUTOFGAUGE Commodity code must not contain Empty details |
|---|---|
|
Error Location |
Over-dimensional Details / Commodity Code |
|
Causes |
You have used commodity code 'OOG' but you have mentioned the Container as Empty |
|
How to Correct |
If your container is Empty then correct the comodity Code and resubmitt the PRA. |
ERA0257
|
Rejection Message |
OUTOFGAUGE Commodity code must not contain General details |
|---|---|
|
Error Location |
Over-dimensional Details / Commodity Code |
|
Causes |
You have used commodity code "OOG" but you have not supplied over-height and over-width measurements |
|
How to Correct |
Add Over-height and over-width measurements to your PRA and resubmit NOTE: All 5 over dimension measurements are required even if the value is 0. |
ERA0258
|
Rejection Message |
OUTOFGAUGE Commodity code must not contain HazReefer details |
|---|---|
|
Error Location |
Over-dimensional Details / Commodity Code |
|
Causes |
You have used commodity code 'OOG' but you have supplied HAZ Reefer details |
|
How to Correct |
Please correct and resubmit the PRA |
ERA0259
|
Rejection Message |
OUTOFGAGE Commodity code must not contain Insulated details |
|---|---|
|
Error Location |
Container ISO/Type Code |
|
Causes |
You have used an ISO with a 3rd character of 2, 4 or H (Eg. 3042 or 20H1) which indicates that the container is insulated (or has port holes) but you have used a commodity code which does not allow this container type |
|
How to Correct |
Check the ISO on the container and confirm it's correct, if not amend and resend your PRA NOTE: There is currently only one commodity code which can be used with this ISO/Type, SNTU - TUNA - SNOWSHOT |
ERA0260
|
Rejection Message |
PACKING GROUP not supplied for HAZARDOUS Commodity |
|---|---|
|
Error Location |
Hazardous details |
|
Causes |
You have not supplied the packing group for one of your hazardous items |
|
How to Correct |
Add the missing packing group and resubmit the PRA |
ERA0261
|
Rejection Message |
REEFER Commodity code must contain Reefer details |
|---|---|
|
Error Location |
Commodity Code / Reefer Details |
|
Causes |
You have NOT supplied reefer details (eg. temperature or ISO/Type Code) for a commodity which requires them |
|
How to Correct |
Resubmit the PRA with the reefer details |
ERA0262
|
Rejection Message |
REEFER Commodity code must not contain BreakBulk details |
|---|---|
|
Error Location |
Commodity Code / Container full/empty status |
|
Causes |
You have indicated that the container is Empty in the container status section but you have used a commodity code for general or refrigerated cargo |
|
How to Correct |
If the container is empty, change the commodity code to 'MT' or 'MTHZ' and resubmit the PRA. If the container is full, change the full/empty status accordingly |
ERA0263
|
Rejection Message |
REEFER Commodity code must not contain Empty details |
|---|---|
|
Error Location |
Commodity Code / Container full/empty status |
|
Causes |
You have indicated that the container is Empty in the container status section but you have used a commodity code for general or refrigerated cargo |
|
How to Correct |
If the container is empty, change the commodity code to 'MT' or 'MTHZ' and resubmit the PRA If the container is full, change the full/empty status accordingly |
ERA0264
|
Rejection Message |
REEFER Commodity code must not contain EmptyHaz details |
|---|---|
|
Error Location |
Commodity Code / Container full/empty status |
|
Causes |
You have indicated that the container is Empty and at the same time supplied hazardous details for a commodity which does not allow or require them |
|
How to Correct |
If your container is Reefer, remove any hazardous details, change the full/empty status accordingly and resubmit the PRA. Otherwise, change the commodity code, the full/empty status as required and resubmit the PRA. |
ERA0265
|
Rejection Message |
REEFER Commodity code must not contain General details |
|---|---|
|
Error Location |
Commodity Code / Container ISO/Type Code |
|
Causes |
You have used a reefer commodity code but you have entered a general Container ISO/Type Code |
|
How to Correct |
If your container is a Reefer, confirm the correct ISO/Type code and resubmit the PRA. If not, change the commodity code to a general code and resubmit the PRA |
ERA0266
|
Rejection Message |
REEFER Commodity code must not contain Hazardous details. |
|---|---|
|
Error Location |
Hazardous details / Commodity Code |
|
Causes |
You have used a Reefer (only) commodity code, and you have supplied hazardous details |
|
How to Correct |
If your goods are temperature controlled hazardous items, you will need to change the commodity code to "HAZD" (which allows a temperature to be provided) and resubmit the PRA If your goods are NOT Hazardous, remove the hazardous details and resubmit the PRA |
ERA0267
|
Rejection Message |
REEFER Commodity code must not contain HazReefer details |
|---|---|
|
Error Location |
Commodity Code / Container ISO/Type Code |
|
Causes |
You have used a Reefer (only) commodity code, and you have supplied hazardous details |
|
How to Correct |
If your goods are temperature controlled hazardous items, you will need to change the commodity code to 'HAZD' (which allows a temperature to be provided) and resubmit the PRA. If your goods are NOT Hazardous, remove the hazardous details and resubmit the PRA |
ERA0268
|
Rejection Message |
REEFER Commodity code must not contain Insulated details |
|---|---|
|
Error Location |
Container ISO/Type Code |
|
Causes |
You have used an ISO with a 3rd character of 2, 4 or H (Eg. 3042 or 20H1) which indicates that the container is insulated (or has port holes) but you have used a commodity code which does not allow this container type |
|
How to Correct |
Check the ISO on the container and confirm it's correct, if not amend and resend your PRA NOTE: There is currently only one commodity code which can be used with this ISO/Type, SNTU - TUNA - SNOWSHOT |
ERA0269
|
Rejection Message |
REEFER ISO must have 3rd character of ISO code as R or 3 |
|---|---|
|
Error Location |
Container ISO/Type Code |
|
Causes |
The ISO/Type code you have used is not a valid reefer ISO/Type code |
|
How to Correct |
If your container is a Reefer, confirm the correct ISO/Type code and resubmit the PRA. If not, change the ISO/type to a general code and resubmit the PRA |
ERA0270
|
Rejection Message |
Storage container must not be full. |
|---|---|
|
Error Location |
Consignment details (Category) / Container Details (full/empty status) |
|
Causes |
Your PRA states that the container is being sent to the terminal for storage purposes but you have indicated that it is full |
|
How to Correct |
If your container is being exported, change the category to "Export" and resubmit the PRA If your container is being delivered for storage purposes, change the status to "Empty" and resubmit the PRA |
ERA0505
|
Rejection Message |
Reefer container should have a reefer commodity, if this is a Non-Operating Reefer then please select the option. |
|---|---|
|
Error Location |
Container ISO Code / Commodity Code / Reefer Details |
|
Causes |
You have provided a reefer ISO or temperature in your PRA but the commodity code indicates its a General container (eg. No temperature required) |
|
How to Correct |
Check the commodity code / ISO code you have used is correct for your container type and goods. Resubmit the PRA with the correct code |
ERA0601
|
Rejection Message |
Method of Weight Calculation SM1, SM2 or WAT must be provided |
|---|---|
|
Error Location |
Verified Gross Weight |
|
Causes |
You have not supplied the method of weight calculation on your PRA |
|
How to Correct |
Add the method of weight calculation to your PRA and resubmit it |
ERA0602
|
Rejection Message |
Verified Gross Weight Certificate Date Time not provided |
|---|---|
|
Error Location |
Verified Gross Weight |
|
Causes |
You have not supplied the Verified Gross Weight Certificate Date Time on your PRA |
|
How to Correct |
Add the Verified Gross Weight Certificate Date Time to your PRA and resubmit it |
ERA0603
|
Rejection Message |
Name of Declarant not provided |
|---|---|
|
Error Location |
Verified Gross Weight |
|
Causes |
You have not supplied the Name of Declarant on your PRA |
|
How to Correct |
Add the Name of Declarant not provided to your PRA and resubmit it |
ERA0604
|
Rejection Message |
Company of Declarant not provided |
|---|---|
|
Error Location |
Verified Gross Weight |
|
Causes |
You have not supplied the Company of Declarant on your PRA |
|
How to Correct |
Add the Company of Declarant to your PRA and resubmit it |
ERA0605
|
Rejection Message |
Declarant Contact Details not provided |
|---|---|
|
Error Location |
Verified Gross Weight |
|
Causes |
You have not supplied the Declarant Contact Details on your PRA |
|
How to Correct |
Add either the phone or the email address of the Declarant to your PRA and resubmit it |
ERA0606
|
Rejection Message |
EDI Signature of the Declarant not provided |
|---|---|
|
Error Location |
Verified Gross Weight |
|
Causes |
You have not supplied the EDI Signature of the Declarant on your PRA |
|
How to Correct |
Add the EDI Signature of the Declarant, for example this could be the source sender ID for EDI message to your PRA and resubmit it |
ERA0607
|
Rejection Message |
Container to be weighed at the terminal is not an option at this terminal. Verified gross weight and the SOLAS method of weight calculation must be provided. |
|---|---|
|
Error Location |
Verified Gross Weight |
|
Causes |
You have not supplied the SOLAS method of weight calculation on your PRA |
|
How to Correct |
Add the SOLAS method of weight calculation to your PRA and resubmit it |
ERA0608
|
Rejection Message |
OUTOFGAUGE Commodity code must be supplied with a Verified Gross Weight with method of weighing as either Method 1 (SM1) or Method 2 (SM2) |
|---|---|
|
Error Location |
Verified Gross Weight |
|
Causes |
You have not supplied the SOLAS method of weight calculation for your Out of Gauge Container on your PRA |
|
How to Correct |
Add the method of weight calculation SM1 or SM2 to your PRA for the Out of Gauge Container and resubmit it |
ERA0609
|
Rejection Message |
Declarant email is not in the correct format |
|---|---|
|
Error Location |
Verified Gross Weight |
|
Causes |
You have supplied Declarant email that either cannot be recognised or invalid |
|
How to Correct |
Enter correct Declarant email address and resubmit the PRA |
ERA0610
|
Rejection Message |
Declarant phone number must be numbers |
|---|---|
|
Error Location |
Verified Gross Weight |
|
Causes |
You have supplied Declarant phone number that has unexpected characters (a-z,A-Z) |
|
How to Correct |
Enter correct Declarant phone number, ensure there is no unexpected characters (a-z,A-Z) and resubmit the PRA |
ERA0611
|
Rejection Message |
The commodity cannot be weighed at the terminal |
|---|---|
|
Error Location |
Verified Gross Weight / Commodity code |
|
Causes |
You specified Weigh at Terminal (WAT) for a commodity that cannot be weighed at the selected terminal |
|
How to Correct |
Add the method of weight calculation SM1 or SM2 to your PRA for the Commodity selected and resubmit it |
ERA0612
|
Rejection Message |
The Container Verified Gross Weight must be greater than the Container Tare Weight |
|---|---|
|
Error Location |
Verified Gross Weight |
|
Causes |
The Tare Weight for the container ISO/Type specified in PRA is greater than the Verified Gross Weight you have supplied. |
|
How to Correct |
If container is full, ensure correct Verified Gross Weight (VGM) specified and resubmit the PRA. If container is empty, remove VGM, select relevant EMPTY commodity code and resubmit the PRA. |
ERA0900
|
Rejection Message |
A more recent PRA exists. |
|---|---|
|
Error Location |
PRA header information |
|
Causes |
An ACCEPTED PRA has been received by the terminal which is newer than the one that you sent. |
|
How to Correct |
Check the data-time in the message header and re-send the PRA. |
ERA0901
|
Rejection Message |
Invalid VGM Verification date format supplied - should be YYYYMMDDHHMMUTC |
|---|---|
|
Error Location |
Verified Gross Weight |
|
Causes |
The VGM Verification date you supplied is invalid |
|
How to Correct |
Verify the VGM Verification date is in YYYYMMDDHHMMUTC format and resubmit the PRA. |
ERA0902
|
Rejection Message |
Container number with invalid characters |
|---|---|
|
Error Location |
Container number |
|
Causes |
The container number you have entered contains invalid characters (eg. space, hyphens, slashes, dashes) |
|
How to Correct |
Remove the invalid characters and resubmit the PRA |
ERA0905
|
Rejection Message |
Container is not reefer ISO type |
|---|---|
|
Error Location |
Container ISO/Type Code |
|
Causes |
You have supplied reefer details (Eg. Temperature) for a non-reefer Container ISO/Type |
|
How to Correct |
If the container is a reefer, confirm the correct ISO/Size code and resubmit the PRA accordingly. If not, remove the reefer details and resubmit the PRA |
ERA0906
|
Rejection Message |
Hazard details exist but commodity not Hazard |
|---|---|
|
Error Location |
Commodity Code / Hazardous Details / Reefer Details |
|
Causes |
You have supplied hazardous details for a commodity which does not allow or require them. |
|
How to Correct |
If your container is general, remove any hazardous details and resubmit the PRA. Otherwise, choose relevant hazardous commodity code and resubmit the PRA. |
ERA0908
|
Rejection Message |
Pre-advise too early, not allowed at this time |
|---|---|
|
Error Location |
Vessel Schedules |
|
Causes |
Some terminals have time restrictions on when PRAs can be submitted. E.g. CONFR allow PRAs to be submitted 5 days before the vessel ETA. |
|
How to Correct |
Submit the PRA on a day which is closer to the ETA. |
ERA0909
|
Rejection Message |
OOG Dimensions must not be greater than 999 cm |
|---|---|
|
Error Location |
Over-dimensional Details |
|
Causes |
The value you have entered for the out of gage measurements is too high. |
|
How to Correct |
If you know that the value is definitely over 999cm, submit with 999cm and contact the terminal to amend at their end. |
ERA0910
|
Rejection Message |
Illegal HSD booking number provided |
|---|---|
|
Error Location |
Shipping Line Booking number |
|
Causes |
Shipping Line has not submitted your booking details to OneStop. |
|
How to Correct |
Check your booking details and match up with your PRA to ensure you have entered the booking number correctly. If there are any discrepancies, correct them and resubmit the PRA. If your booking details are correct, you will need to contact your Shipping Line and advise that OneStop does not have the booking details |
ERA0911
|
Rejection Message |
Inactive Terminal has been defined |
|---|---|
|
Error Location |
Loading Terminal |
|
Causes |
The terminal code you have specified does not accept PRAs |
|
How to Correct |
Confirm the code for the intended terminal, and resubmit the PRA accordingly |
ERA9999
|
Rejection Message |
Terminal Generic Rejection Code |
|---|---|
|
Error Location |
Terminal |
|
Causes |
This is usually rejected by the terminal for an undefined reason. |
|
How to Correct |
Contact OneStop Team who will contact the EDI Terminal team for a valid reason/rectification. |
PBL0001
|
Rejection Message |
Could not find matching Booking List SL/Lloyds/Voyage |
|---|---|
|
Error Location |
Shipping Line Booking number |
|
Causes |
Shipping Line has not submitted your booking details to OneStop. |
|
How to Correct |
Check your booking details and match up with your PRA. If there are any discrepancies, correct them and resubmit the PRA. Failing that, contact the shipping line that issued the booking to verify the booking details. |
PBL0002
|
Rejection Message |
Matching Booking Reference not found |
|---|---|
|
Error Location |
Shipping Line Booking number |
|
Causes |
Shipping Line has not submitted your booking details to OneStop. |
|
How to Correct |
Check your booking details and match up with your PRA to ensure you have entered the booking number correctly. If there are any discrepancies, correct them and resubmit the PRA. If your booking details are correct, you will need to contact your Shipping Line and advise that OneStop does not have the booking details |
PBL0003
|
Rejection Message |
Booking number does not match Line Operator |
|---|---|
|
Error Location |
Shipping Line Booking Ref |
|
Causes |
The booking number you have entered on your PRA was found but for a different Shipping Line than the one you have entered |
|
How to Correct |
Check that you have selected the correct Shipping Line code, if not change it and resubmit the PRA |
PBL0004
|
Rejection Message |
Booking Found, all container slots are FULL |
|---|---|
|
Error Location |
Shipping Line Booking number |
|
Causes |
The number of PRAs submitted exceeds the number of containers on the Shipping Line Booking. Some shipping lines count the number of PRAs against their booking lists so if you submit more containers than were originally booked through the shipping line this error will occur. |
|
How to Correct |
Check the number of PRA’s submitted. Cancel PRA’s that should not be on the list. ALWAYS wait for an ACCEPTED response for the cancelled PRA before submitting another PRA. Submitting a PRA with the incorrect container number OR booking number will cause this rejection also so please check this. |
PBL0010
|
Rejection Message |
Load Port does not match |
|---|---|
|
Error Location |
Load Port |
|
Causes |
The load port (UN Location code) you have entered on your PRA does not match what has been supplied to OneStop for your booking number |
|
How to Correct |
Contact the Shipping Line to confirm the correct load port for your booking. Correct this accordingly and resubmit the PRA |
PBL0011
|
Rejection Message |
Discharge Port does not match |
|---|---|
|
Error Location |
Discharge Port |
|
Causes |
The discharge port you have entered on your PRA does not match the discharge port on the Shipping Line's booking. |
|
How to Correct |
Contact the Shipping Line to confirm the correct discharge port for your booking. Correct it accordingly and resubmit the PRA |
PBL0012
|
Rejection Message |
Discharge Port and Final Discharge Port do not match |
|---|---|
|
Error Location |
Discharge Port and Final Destination |
|
Causes |
The discharge port and final destination codes you have entered on your PRA do not match what has been supplied to OneStop for your booking number |
|
How to Correct |
Contact the Shipping Line to confirm the correct discharge and final destination ports for your booking. Correct these accordingly and resubmit the PRA |
PBL0013
|
Rejection Message |
Discharge Port does not match Booking Discharge or Final Discharge Port |
|---|---|
|
Error Location |
Shipping Line Booking number |
|
Causes |
Shipping Line Booking shows a different discharge/final destination port to what you have entered in your PRA. |
|
How to Correct |
Check your booking details and match up with your PRA. If there are any discrepancies, correct them and resubmit the PRA. |
PBL0014
|
Rejection Message |
Could not match PRA to a Booking in the Booking List |
|---|---|
|
Error Location |
Shipping Line Booking number |
|
Causes |
Shipping Line has not submitted your booking details to OneStop. |
|
How to Correct |
Contact the Shipping Line you have the booking with and prompt them to send the booking details to OneStop. |